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How to Opt In to Multi-Factor Authentication(MFA)

Step 1: Log in to admin.callforentry.org.
Note: Click the eye icon next to the password field to view your password as you type it.

Screenshot of the login page that shows the text fields where you can enter your username and password.

Step 2: Once logged in, you will be prompted to set up MFA. You can set up MFA via email or an authenticator app.
Note: If you do not want to set up multi-factor authentication at this time, you can select Remind Me Later to get a reminder in two weeks.

Example of the screen where users choose their MFA preference with 3 options available for email, authenticator app, and remind me later.

Continue if You Selected Email

Step 3: An email will be sent to the email address associated with your account with the log-in code. The email will come from contactcafe@callforentry.org.

Step 4: Enter the code from your email into the MFA code field and click submit.

Step 5: Once the code has been entered successfully, you will see a confirmation page with a recovery code. Save the recovery code to bypass the authenticator if you are not able to access your original authentication method.
Note: The recovery code will change each time you edit your MFA settings.

The confirmation screen that includes a one-time recovery code that should be saved securely.

Continue if You Selected Authenticator App

Step 3: Download the authenticator app of your choice (the images are from Google Authenticator).

Screen when opening authenticator app to scan a QR code or use a setup key.

Step 4: Scan the code in the app or enter the secret code as the setup key

Screen to scan the QR code or type in the secret code.

Step 5: A code will pop up on your authenticator app. Enter it in the field labeled “Authentication Code” and click submit.

Note: have the app ready as the code expires quickly. The code will automatically regenerate, so if you miss the first one you can enter the second one without logging in again.

Step 6: Once the code has been entered, you will see a confirmation page with a recovery code. Save the recovery code to bypass the authenticator if you are not able to access your original authentication method.

The confirmation screen that includes a one-time recovery code that should be saved securely.

How to Select A Different Multi-Factor Authentication(MFA) Method

Step 1: Click the user symbol in the upper right corner. A dropdown menu will appear. Click “Profile.”

Screenshot of the location of the profile option in the menu

Step 2: Within your profile, you will see which MFA type you have enabled. Select the method you would rather use and follow the authentication steps above to change your authentication method.

Page where users can change their MFA method with options for email, authenticator app and remind me later.