Who Do I Contact When I Have a Problem?
Call for Entry Policies, Procedures, and the Role of CallForEntry.org™
Need help formatting your images? Looking for information about managing your application? Please visit the CaFÉ™ Help section for answers to most questions about the CaFÉ™ system.
Each organization or agency using CaFÉ™ has its own policies and procedures for application and jury management. CaFÉ™ is simply an online application management system that each call for entry sponsor uses to administer its application and jury processes. If you have questions about application protocol, application fees, refunds, submission requirements, deadlines, jury, or other call for entry administration issues, you should contact the call for entry administrator. The CaFÉ™ technical support team can be of assistance to artist applicants when technical issue arise.
You should contact the administrator of the call to which you are applying if you:
- Need to edit an application you already submitted
- Need to speak with someone about deadline dates
- Need an application-fee refund
- Need information about the call's jury process, status, or results
- Have questions about the status of your application
- Have questions about application requirements and general submission policies
- Have a question about notifications and jury results
You should contact a member of the CaFÉ™ team if you:
- Have a question about how to checkout or you encounter an error
- Cannot access the Web site or you encounter an authentication error
- Have questions about uploading or formatting your images
- Images are not uploading or you encounter an error at upload
- Encounter any error messages or bugs you would like to report
- Are unable to navigate the CaFÉ™ Web site
- Have suggestions for system enhancements, improvements
